General consultations
New symptoms, infections, pain, fatigue, sick notes and the ordinary questions that do not fit anywhere else. Examination, a clear explanation, and a written plan you leave with.
General practice & everyday care
Appointments long enough to finish the sentence.
Terra Quill is a small clinic built around unhurried consultations. Four care pathways, one clinical record, and a team that reads your history before you sit down.
Good to know before you arrive
- Consulting hours
- Weekdays from early morning to late afternoon, with two extended evening sessions each week.
- Bring with you
- Current medicines or a photo of the packets, plus any letters from another clinic.
- Allow extra time
- First visits run about forty minutes. Arrive ten minutes early to register at reception.
Every pathway is led by a named clinician, so follow-ups stay with the person who saw you first.
What we look after
Four pathways, each with its own rhythm
We keep the list short on purpose. If something falls outside these areas we will tell you at the enquiry stage rather than at the door, and point you to the right kind of service.
Women's health
Contraception reviews and changes, cycle and menopause consultations, cervical screening, and coil or implant appointments booked as a dedicated procedure slot.
Skin & minor procedures
Mole and lesion assessment with dermoscopy, rashes, acne planning, wound care, and small removals carried out in the treatment room under local anaesthetic.
Long-term condition reviews
Blood pressure, thyroid, asthma, diabetes and medication reviews on a set schedule, with bloods taken beforehand so the appointment is about the results, not the paperwork.
Your first visit
What actually happens, step by step
Most of the nerves about a new clinic come from not knowing the shape of the appointment. Here is ours.
Step one
Register
Reception confirms your details and the reason for the visit, then explains how long the clinician is running behind, if at all.
Step two
Intake conversation
Ten minutes of history: what changed, when, what you have already tried, and what you are hoping to walk out with.
Step three
Examination & plan
Any examination happens with a chaperone offered. You then agree the plan together — tests, treatment, or watchful waiting with a review date.
Step four
Follow-up
A written summary goes to your record the same day. Results are discussed at a booked follow-up rather than left in an inbox.
Appointment types
Choosing the right slot
If you are unsure, pick the closest match on the request form and we will move it before confirming. Nobody is charged for our scheduling error.
| Appointment | Length | Best for | Includes |
|---|---|---|---|
| New patient visit | 40 min | Anyone consulting with us for the first time, or returning after two years away. | Full history, examination, written plan and a record set up in your name. |
| Standard consultation | 25 min | One or two related problems for an existing patient. | Assessment, prescription if needed, and referral letters where appropriate. |
| Procedure slot | 45 min | Coil and implant fittings, minor removals, wound repair. | Treatment room, sterile pack, local anaesthetic and aftercare instructions. |
| Review appointment | 40 min | Scheduled long-term condition checks and medication reviews. | Bloods taken in advance, results discussion and an updated prescription plan. |
| Results discussion | 15 min | Talking through tests already taken here. | Explanation of the numbers, next steps, and a copy of the report for you. |
Inside the clinic
A quiet building, on purpose
Four consulting rooms, one treatment room and a waiting area small enough that nobody queues in a corridor.
Step-free throughout
Level entry, wide doorways, an accessible washroom, and a height-adjustable examination couch in two of the rooms.
A room away from the waiting area
If waiting rooms are difficult, tell us on the form and we will seat you in the side room or text you when the clinician is ready.
Interpreting and companions
We can arrange a professional interpreter with a few days' notice, and you are welcome to bring someone into the consultation.
Before you book
Questions we are asked most
Do I need a referral to be seen?
No. You can request any of our appointment types directly. A referral letter is only useful if it carries test results or a specialist's plan we should read beforehand — send it with your request if you have one.
Can you get my records from a previous clinic?
Yes, with your written consent, which we collect at the first visit. Transfers can take a few weeks, so for the first appointment please bring a list of your current medicines and any recent results you already hold.
Do you see children?
We see children from five years old in general consultations, accompanied by a parent or guardian who can consent. Infants and newborn checks sit outside what this clinic is set up for, and we will say so at the enquiry stage.
Will a chaperone be offered for examinations?
Always, for any intimate examination, and on request for any other. You can also ask for a clinician of a particular gender when you make the request; we will tell you honestly whether that is available in the week you want.
Can you issue repeat prescriptions?
For medicines we have prescribed or reviewed here, yes. We ask for a review appointment at least once a year for ongoing medicines, and sooner for anything that needs monitoring bloods or a blood pressure check.
What happens if I need to cancel?
Reply to your confirmation message as early as you can. Because slots are long, a late cancellation usually goes unused — giving us a working day's notice lets someone else take the time.
How are test results given to me?
Results are explained in a booked discussion rather than sent as raw numbers. Straightforward normal results can be confirmed in writing if you would prefer that, and you always receive a copy of the report.
Is this an emergency service?
No. Terra Quill is a planned-appointment clinic. For chest pain, breathing difficulty, heavy bleeding, sudden weakness or any situation that feels urgent, use your local emergency service rather than this page.
Request an appointment
Tell us what you need and when
Send the request and our reception team replies with two or three offered times, plus anything you should prepare in advance. Nothing is confirmed until you reply to accept a slot.
- Reception reads every request; nothing is auto-booked.
- Only share what you are comfortable putting in writing.
- If your request suits a different slot length, we will suggest it.
- Please do not use this form for urgent problems.